Policies

Shipping Policy​

We ship to the U.S and Internationally! ​Remember Sonsha is all hand made with love so if you are ordering an item that's available it takes 3-4 business days for production but please contact us if you need it sooner before ordering as we try our best to get you your Sonsha out as soon as possible no matter what. ​Orders will be processed and shipped during Monday through Friday, with some exceptions as we are more than happy to ship products on Saturdays as well. Orders placed on Sunday's or holidays can take a bit longer than normal shipping.​We use USPS and UPS for National and International orders with tracking sent immediately after the product is shipped. Depending on where you live price fluctuates on how quickly you want/need your swimwear but we will do our very best to make sure you receive your Sonsha product at a reasonable shipping cost. ​Sonsha loves both our US and International #sonshasweethearts so any questions please feel free to contact our team at swimwear@sonsha.com​ ​​

Return Policy​

We want you to love your Sonsha, but if for some reason you decide to return it there are a few guidelines we ask for you to keep in mind:​

• 1 chance for us to exchange or adjust fit, size, or color required before an official return. 
• Sonsha must have the product back within 15 days from date of purchase
• Please contact  for a return form and address. 
• Swimwear needs to be returned  in NEW condition with original tags, sanitary liner attached for a full refund
• Customers are responsible for shipping charges when returning the item so please make sure in using a trackable shipping method and keep tracking details for your reference.
• Please allow 5-7 business days once we receive your items back for your return to be processed. 
• If there is a stain, rip, or appears to be noticeably used, we WILL NOT accept it. 

​​If you have further question or doubts please feel free to contact us at  and we are more than happy to assist. ​ 

International Returns​

For International returns we ask for you to keep the same guidelines above in mind. We highly recommend in using trackable, insured shipping methods as lost items we are not responsible for. Any taxies and duties the customer will be responsible for as well. If you have additional questions please contact our team at  and we will take care of you.